Environmental Policy
Reduction of Greenhouse Gas Emissions

Specific Initiatives
・Sales of tour products utilizing Sustainable Aviation Fuel (SAF) (November 2025 - March 2026: Contributed to a $CO_2$ reduction equivalent to 480 tons)
・Introduction of electric vehicles (EVs) (Tuk-tuks in Thailand [Bangkok, Chiang Mai], Hawaii XR Bus, Kyushu Sanko Bus, Watermark Hotel & Resorts Okinawa Kumejima Eisland)
・Reduction of rental car utilization by operating trolley buses and shuttle buses (Okinawa, Hawaii, Bali, Malaysia)
・Sales of domestic tours utilizing rental bicycles
・Investment in REGENT, which develops "flying ships" (electric seagliders) (USA)
・Implementation of engine cuts through the introduction of idling-stop-and-start systems (Kyushu Sanko Bus, Sanko Bus)
・Promotion of eco-driving utilizing digital tachographs (Kyushu Sanko Bus, Sanko Bus)
・Utilization of groundwater in the cooling tower equipment of the large-scale commercial complex "SAKURA MACHI Kumamoto" (Kyushu BM Service, Kyushu Sanko Landmark)
・Reduction of private car utilization by implementing Public Transportation Promotion Days (Kyushu Sanko Group)
・Introduction of power loss reduction solutions that lead to an approx. 10% reduction in electricity consumption (8 facilities in FY2025) (HIS Hotel Holdings)
*1 Awarded a 3-star rating under the Sustainable Tourism Acceleration Rating (S.T.A.R.) program by the Tourism Authority of Thailand (2024)
Circular Economy

・Digitization of customer-facing documents such as customer questionnaires and itineraries
・Use of FSC®-certified copy paper that protects forests for office copy paper and the membership magazine "KOKORO ODORU"
・Reduction of plastic products through the installation of amenity bars (Hotels)
・Elimination of plastic vinyl bags in business activities
・Switching from plastic delivery bags to paper bags
・Adoption of 25% biomass-blended products for retail store distribution plastic bags
・Recovery of waste oil at the restaurant "Seafood Buffet Iroha"
FSC® certification to protect forests : Certification to ensure that properly produced products reach consumers while protecting forest biodiversity and upholding the rights of local communities, indigenous peoples, and workers.
FY2023 is a reference value as the spread of novel coronavirus infection is affecting business activities.
Achievements and Goals
| FY2023 Actual | FY2024 Actual | FY2025 Actual | Reduction Rate (vs FY2019) |
FY2026 Target Reduction Rate (vs FY2019) |
|
|---|---|---|---|---|---|
| Plastic Consumption |
5.5 |
3.5 |
3.9 |
84.6% | 70.0% |
| Copy Paper Consumption | 66.7 | 68.2 | 111.9 | 65.6% | 70.0% |
Proposing Travel Experiences to Experience Sustainability

Specific Initiatives
・Installation of free water servers in Cairns, the Gold Coast, and Sydney, and distribution of reusable personal bottles to tour participants (FY2025: 25 locations installed, distributed to a cumulative total of 6,841 customers / Australia)
・Mālama Hawai'i initiatives in collaboration with the Hawaii Tourism Authority (Hawaii) *2
・Operation of a sightseeing bus where participants experience the latest XR technology and learn about Hawaiian culture and the marine environment (Hawaii)
・Planning and implementation of study tours to learn about social issues and interact with local communities
・Planning and implementation of eco-tours to experience grand nature
・Planning and implementation of group travel to learn about sustainability and the SDGs
・Enlightenment of sustainable tourism through various special feature webpages
*2 Recipient of the Encouragement Award in the Global Environment Category at the 2nd JATA (Japan Association of Travel Agents) SDGs Awards (2024)

Ecotourism
Based on the concept of "travel that charges the senses," in which you experience and learn about the nature, history, and culture of each region, and feel the land you visit by interacting with local people, we have established a specialized desk to provide experience-based tours such as trekking, environmental protection, and community exchange.
We also offer carbon offset plans that allow you to offset the CO2 emitted from your tours.

Group Travel for Sustainability
We offer group tours that consider sustainability for companies, organizations, and educational institutions. In addition to travel plans that incorporate airlines, hotels, and destinations that promote sustainable initiatives, we also provide learning opportunities about the SDGs before the trip and hands-on programs to learn about the SDGs during the trip.
Environmental Protection and Conservation of Biodiversity
・Donation of a portion of Australian tour sales to the Koala Fund (Australia)
・Donations to marine conservation activities through charity runs (FY2025: $20,476) (Hawaii)
・Free rental of beach clean kits and collection of garbage (Hawaii)
・Implementation of plogging tours (garbage pickup running) (FY2025: Approx. 500 participants) (Hawaii)
・Participation in the City of Honolulu's community beautification volunteer program "Adopt-A-Block" (Hawaii)
・Donations to the Japan Animal Welfare Society through events with VTubers (FY2025: 125,300 yen)
・Donations to Aso's nature protection and grassland conservation activities through the Mount Aso Crater Shuttle (KASSE JAPAN)
・Volunteer cleaning activities on the seawalls of Huis Ten Bosch (Cross E Holdings)
Initiatives for a Sustainable Future
