Hideo Sawada

Dear our valued clients and stakeholders

Thank you for your ongoing support to our company

I would like to express my sincerest gratitude for the warm feedback we receive on a daily basis from our customers, everyone involved with HIS, and our shareholders. Travel regulations in various countries are being gradually eased, and, as people start traveling around the world again, I am keenly aware of the magnitude of the role played by the tourism industry and just how enthusiastic people are about traveling. It is quite an exhilarating thought.

For me, traveling has always been about adventure and challenges. That adventure, which began in December 1980 with just two desks and a single telephone, is the challenge so that we continue on our commitment since our establishment to bring together as many people as possible and connect them to the experience of traveling the world with a chance to turn those global discoveries into vital power for themselves and for the society. While the company has grown and our portfolio has become more diversified, we remain utterly committed to these core ideals of catering to people’s enthusiasm, providing great value, and offering peace of mind. These are shared values throughout our group of companies, and they have allowed us to meet and exceed customers’ expectations 

The world is faced with many unknowns today, such as pandemics, climate change, natural disasters, conflicts, and wars, making the future difficult to foresee. But looking back on our history, we have always found a way to persevere through adversity, while seizing opportunities in order to steadily grow. One of the founding principles of this company was the idea of appreciating the act of learning and developing endurance. The inner core of that idea is that we should follow the providence of nature and not try to resist adversity—instead, endure through it and treat it as an opportunity for learning and sensational growth to come. I always tell my employees, “When things are not going to plan, then this is precisely when you should be at your most: enthusiastic, energetic, and radiant.” This has been our toughest predicament since the company was founded, and we are not out of the woods yet. However, we are confident that it is the perfect chance to discover new opportunities. 

We are plunging into the unknown with new challenges in the post-COVID era, working with the utmost sincerity such that we can turn this moment of adversity into our most significant one to date and be reborn as a newer, better HIS.

There is still much more that I want to do and that HIS intends to do. Together with HIS, it is my goal to usher in new changes for the travel industry and other sectors in ways that will be of benefit to people and mankind.

In order to be a company beloved by the public and seen as essential by people around the world in the next 10, 20, or even 100 years from now, we intend to continue taking on new challenges and explore the unknown.

We ask for your continued understanding and support of HIS and the HIS Group.

Change & Create; Always be a Challenger.

February 2023
Director and Top adviser
Hideo Sawada