5 Themes and SDGs

Themes 1: Expansion of the Travel Market

A "commitment to world peace" is included in the "HIS Group Code of Conduct".
As a market leader in our core business of travel, we believe that our new social role is to increase the number of people interacting with each other around the world, and to revitalize the travel market in order to promote mutual understanding beyond such things as nationality, race, culture, religion.

Contribution to SDGs

Themes 2: Increasing Customer Satisfaction

We set forth our commitment to "provide products and services that are useful to society" in the "HIS Group Code of Conduct".
We will strive to provide and develop useful products and services with passion and sincerity, while paying full attention to safety and security, to satisfy our customers and earn their trust. We are also committed to providing opportunities for our customers to choose products and services that will contribute to sustainable economic growth and help alleviate social issues. By constantly monitoring current trends and developing products that create the next fad or trend, we will strive to make the HIS Group a place that unleashes "KOKORO ODORU": Being interested, excited, and having a desire.

Contribution to SDGs

Themes 3: Contribution to the Local Community and Society

We set forth our commitment to "coexist in harmony with local communities and society" in the "HIS Group Code of Conduct".
HIS has 130 domestic outlets and Hotel Holdings Corporation operates hotels across Japan. Through our business, we provide opportunities for people to experience the attractions of various regions of Japan. We believe that these activities are made possible by the prosperity, understanding, and support of the community and society. We are committed to maintaining good communication with the community and wider society and contribute to both through the development of our company.

Contribution to SDGs

Themes 4: Increasing Employee Satisfaction

We have set forth our commitment to "ensuring a comfortable and safe work environment" in the "HIS Group Code of Conduct".
We always strive to create a clean, safe, and lively workplace, by respecting each other's personalities and individuality, maintaining a clear distinction between public and private matters, maintaining fair workplace order, and eliminating conduct that may cause discomfort to others. "Adventure and Challenge", "Speed and Agility", "Balance and Morals", and "Brightness and Liveness" are the HIS Group Values, and have been passed down since the company's founding. We will promote the creation of a fulfilling work environment, so that all HIS Group staff members can embody these principles in their work practices.

Contribution to SDGs

Themes 5: Practice of Diversity and Inclusion

We uphold a respect for "diversity, personality, and individuality" in "the HIS Group Code of Conduct".
Despite changes in the business environment, customer satisfaction remains at the core of the HIS Group's corporate values, and the daily efforts of our frontline employees contribute to that value. We are working on D&I to create an environment where each and every employee can work with a sense of value, pride and confidence in their work, and a daily feeling that they are extending the circle of smiles and happiness to our customers.

Contribution to SDGs