HIS Group Human Rights Policy
The HIS Group primarily engages in businesses that connect people across various regions both domestically and internationally, with respect for human rights forming the foundation of our group's sustainability.
We believe it is important for each of our executives and employees to respect one another's human rights, while also conducting business in a manner that respects the human rights of our customers, business partners, local communities, and others within the supply chain.
To clarify our group's stance on respecting human rights and to fulfill our corporate responsibility in this regard, we established the "HIS Group Human Rights Policy" in December 2024.
We will work to ensure this policy is thoroughly understood within the HIS Group and firmly integrated into our business activities. Additionally, We encourage our business partners to understand and support this policy so that, together, we conduct activities that respect human rights and address related issues. And we will build and implement a framework for human rights due diligence.
Key Issues in Business Activities
1.Discrimination
We do not tolerate any form of discrimination based on nationality, race, gender, religion, creed, social status, employment status, disability, sexual orientation, or gender identity. We also ensure that our services, products, and advertisements do not contain discriminatory content.
2.Harassment
We prohibit any form of harassment that threatens the mental or physical well-being of others or violates their dignity
3.Excessive Labor and Occupational Health and Safety
We comply with all relevant labor and occupational health and safety laws in each country or region of operation, ensuring a safe and comfortable work environment.
4.Right to Privacy
We respect the privacy of all stakeholders, including employees and customers, and manage personal information in compliance with data protection laws and regulations.
5.Consumer Safety and Right to Know
We are committed to providing safe products and services and to openly sharing information that helps customers make informed purchasing decisions.
6.Respect for Intellectual Property Rights
We respect intellectual property rights and refrain from any actions that would infringe upon the rights of individuals, companies, or organisations.
7.Unethical Business Practices and Unjust Favouritism
We prohibit the exchange, solicitation, or receipt of financial or other benefits for business convenience, upholding a firm stance against unethical business practices.
8.Human Rights Issues in the Supply Chain
We expect our suppliers to uphold human rights standards and we will evaluate their compliance to ensure alignment with our values.
9.Rights of Indigenous Peoples and Local Communities
We respect the rights of indigenous and local communities, taking measures to prevent any direct or indirect negative impact on their lives, culture, or religious practices, especially in our core travel and tourism operations.
10.Environmental and Climate Change-Related Human Rights Issues
We actively avoid environmental degradation, such as air or water pollution, which may violate the rights of local communities to a healthy environment. We refrain from funding activities that could accelerate environmental damage or global warming.
11.Forced Labor and Child Labor
We strictly prohibit forced labor, child labor, and human trafficking, including in our supply chain.
Regarding the response to the Modern Slavery Act
Formulation Process
We support and respect international standards, including:
- The International Bill of Human Rights
- ILO Declaration on Fundamental Principles and Rights at Work
- Global Code of Ethics for Tourism
We are guided by the UN Guiding Principles on Business and Human Rights and promote initiatives for respecting human rights.
We comply with the laws of each country and region in which we operate. In cases where conflicts arise between internationally recognised human rights standards and local laws, we will strive to maximize our adherence to international standards.
Initiatives on Human Rights
Education
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Compliance Training ~ Harassment ~ (Conducted in February 2023, participation rate: 91%)
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Intellectual Property Rights e-Learning (Conducted in December 2023, participation rate: 80%)
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Unconscious Bias e-Learning (Conducted in April 2023)
Monitoring
For employees:
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Employee Satisfaction Survey (To be conducted in July 2024, response rate: 91.3%)
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Compliance Awareness Survey for Management (HIS Domestic Group Companies, to be conducted in April 2024)
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Compliance Questionnaire (To be conducted in March 2024, response rate: 70%)
For customers
- Customer Survey
Consultation Services
For employees:
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Internal consultation desks external consultation desk by specialized institutions, and health consultation desk
For customers
- Customer Consultation Office